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Testimonials

We believe in true partnership.

 

Every engagement is co-created with clients, shaped by what matters most to them. We actively request feedback throughout the journey to ensure the experience delivers meaningful, relevant, and lasting results.

 

The testimonials below reflect the impact we create together.

Voice of the Customer

Vice President, Talent
Large regional credit union
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"Your ability to read and interpret the culture, and adjust recommendations based on this understanding has been impressive."

Vice President, Membership Services & Member Service Operations
Large regional credit union

​​"What I appreciated most was your big picture approach, collaborative nature, self-starting, and ability to jump in and get going with a lot of uncertainty and ambiguity. The result was a well put together presentation of recommendations for our Executives after only a few weeks of time. It was impressive!"

Entrepreneur and Community Leader for multiple health and well-being organizations

Jennifer has a way of calmly dropping a clarifying question into my process. That then allows me to take what feels like a snarl of ideas that has slowed me down and shake them out, see the order, and move forward! 

Senior Change Manager
National Professional Association

"Jen is a dynamic change leader. She is passionate about effectively helping leaders and staff progress through the change. She has innovative ideas and is not afraid to challenge the status quo to get the most desirable outcome. Jen is great at meeting people where they are at and providing recommendations that are backed up by data and research. Her experience and expertise have been invaluable to us as we navigate this merger."

Chief People Officer
Leading FinTech organization

“Your contributions to the [annual leadership] meeting were very valuable. Thank you again for pulling together the material on such short notice!  A skill of an experienced and successful consultant!!”

Vice President, Customer Operations
Global insurance and financial services organization

"Working with Jen has been a transformative experience for my organization.  At a time when we were facing significant organizational change, Jen provided the clarity, guidance, and the strategic insight we needed to navigate complexity and come out stronger.

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Jen challenged me and my leadership team to become the best versions of ourselves.  She encouraged open discussion, debate and helped us navigate healthy conflict resolution.  Jen has a knack for listening, asking the right questions and nudging just enough to get everyone on the right path.  Jen was the catalyst that launched the hard work, she can't do it for you, but she holds you and your team accountable for the work and the results."​

Director, Internal Consulting Services
Global insurance and financial services company 

"Jennifer developed and delivered valuable Change Leadership coaching to CX leadership and has worked to package that coaching for our continued use. She also established and sustained an enterprise offering of weekly meditation sessions.

 

Most recently, Jen has been coaching our IT Leadership team through the complexities and impacts of the operating model and executive leadership changes. 

 

Most importantly, Jen has been a valued teammate, thought partner, and friend on our team, offering industry knowledge, being a connector, and helping us to define who we want our team to be and where we want to focus."

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