
Testimonials
We believe in true partnership.
Every engagement is co-created with clients, shaped by what matters most to them. We actively request feedback throughout the journey to ensure the experience delivers meaningful, relevant, and lasting results.
The testimonials below reflect the impact we create together.
Voice of the Customer
Vice President, Talent
Large regional credit union​​
"Your ability to read and interpret the culture, and adjust recommendations based on this understanding has been impressive."
Vice President, Membership Services & Member Service Operations
Large regional credit union
​​"...it was a pleasure to work with you and I am grateful for all your help and guidance during the assessment process. What I appreciated most was your big picture approach, collaborative nature, self-starting, and ability to jump in and get going with a lot of uncertainty and ambiguity. Additionally, you didn’t meet a stranger here! The result was a well put together presentation for our Executives after only a few weeks of time. It was impressive!"
Senior Change Manager
National financial services association
"Jen is a dynamic change leader. She is passionate about effectively helping leaders and staff progress through the change. She has innovative ideas and is not afraid to challenge the status quo to get the most desirable outcome. Jen is great at meeting people where they are at and providing recommendations that are backed up by data and research. Her experience and expertise have been invaluable to us as we navigate this merger."
Manager, Client Education and Events
Large regional financial services organization
"I am so pleased with your presentation today! Everything felt perfectly tuned to the needs of our team. The messaging, tone and tools could not have been more appropriate or appreciated."
Chief People Officer
Leading, technology-forward credit union​
“Your contributions to the [annual leadership] meeting were very valuable. Thank you again for pulling together the material on such short notice! A skill of an experienced and successful consultant!!”
Executive Admin Partner
Leading, technology-forward credit union
​​“I wanted to be next in what I’m sure is a long line of people thanking you for your contribution to the management team offsite meeting yesterday! I thought your topics were interesting, thoughtful, and actionable as we embark on this merger. Thanks so much again!”​​
Director, Internal Consulting Services
Global insurance and financial services company
"Jennifer developed and delivered valuable Change Leadership coaching to CX leadership and has worked to package that coaching for our continued use. She also established and sustained an enterprise offering of weekly meditation sessions.
Most recently, Jen has been coaching our IT Leadership team through the complexities and impacts of the operating model and executive leadership changes.
Most importantly, Jen has been a valued teammate, thought partner, and friend on our team, offering industry knowledge, being a connector, and helping us to define who we want our team to be and where we want to focus."
